The 23rd IEEE International Conference on Business Informatics (IEEE CBI 2021) will be virtually held between the 1 and 3 of September of 2021, with all sessions live between 12:45 and 18:30 (in Central European Summer Time – CEST).

Here you can find the updated program of IEEE CBI 2021. To receive the links to all sessions and resources via e-mail, please make your registration here.

Wednesday, 1 September 2021

FromToIEEE CBI ForumSatellite Workshop
12:4513:00IEEE CBI 2021 Opening Session
13:0014:30IEEE CBI Forum IITSS Session I
14:4516:15IEEE CBI Forum IIITSS Session II
16:3018:00IEEE CBI Forum III
(alongside TEAR and VEnMo)

IEEE CBI Forum I: Industry 4.0, and Business Process Management

Chair: Manuel Wimmer

  • Towards a Reference Architecture for Future Industrial Internet of Things Networks
    Dominik Martin, Niklas Kuehl and Marcel Schwenk
  • Towards a Comprehensive Methodology for Modelling Submodels in the Industry 4.0 Asset Administration Shell
    Cornelis A. Bouter, Monireh Pourjafarian, Leon Simar and Robert J. W. Wilterdink
  • A Training Concept Based on a Digital Twin for a Wafer Transportation System
    Germar Schneider, Moritz Wendl, Stela Kucek and Maria Leitner
  • A Mass Customization Approach to Business Process Modularization
    Ton Soetekouw, Paul Grefen, Irene Vanderfeesten and Oktay Turetken
  • Modelling Production Workflows in Automotive Manufacturing
    Simone König, Birgit Vogel-Heuser, Etienne Fieg, Michael Hahn and Oliver Kopp
  • Challenges and potentials of order-specific individual manufacturing: A case study from tool making
    Lea Mayer and Peter Fettke

IEEE CBI Forum II: Artificial Intelligence, and Data-Driven Business Analytics and Applications

Chair: Ann-Kristin Cordes

  • Inside the black box: using Explainable AI to improve Evidence-Based Policies
    Maxwell S. Carvalho and Gladston Luiz Silva
  • Share of Toxic Comments among Different Topics: The Case of Russian Social Networks
    Sergey Smetanin and Mikhail Komarov
  • Predicting the Distress of Financial Intermediaries using Convolutional Neural Networks
    Stacey Taylor and Vlado Keselj
  • Data-Driven Business Analytics for the Tourism Industry in the UK: A Machine Learning Experiment Post-COVID
    Johnson Obogo and Festus Adedoyin
  • Recommender Systems for Capability Matchmaking
    Wolfgang Badewitz, Florian Stamer, Johannes Linzbach, David Dann, Christof Weinhardt and Sebastian Lichtenberger
  • Exploring the Effects of Internet Memes in Social Media Marketing through A/B Testing
    Xue Yang and Takaki Hayashi

IEEE CBI Forum III: Enterprise Architecture and Information Systems Engineering (alongside TEAR and VEnMo)

Chair: Henderik A. Proper

  • Using Fractal Enterprise Model in Technology-Driven Organisational Change Projects: A Case of a Water Utility Company
    Steven Leego and Ilia Bider
  • Automation of Enterprise Architecture Discovery based on Event Mining from API Gateway logs: State of the Art
    Carlos Roberto Pinheiro, Sérgio Luis Guerreiro and Henrique São Mamede
  • An ArchiMate-Based Approach to ISO 9001:2015 Quality Management: Shifting to IT-Enabled Documented Information
    Ana Pereira, Rui Henriques and João Barata
  • Determining Enterprise Architecture Smells from Software Architecture Smells
    Benny Tieu and Simon Hacks
  • Towards a Systematic Socio-Intentional Framework for Agile Methods Tailoring
    Soreangsey Kiv, Samedi Heng, Yves Wautelet and Manuel Kolp
  • From Service-Orientation to Agile Development by Conceptually Linking Business IT Services and User Stories: A Meta-Model and a Process Fragment
    Konstantinos Tsilionis and Yves Wautelet

ITSS 2021 Sessions

Chair: Mikhail Komarov

Notice: The ITSS 2021 will be held on Wednesday, 1st September, in parallel with the forum sessions of the IEEE CBI 2021. Here you can find the list of accepted papers, but its detailed program will be updated in a later moment.

  • Assessment of Congruence of Unstructured Data Using Text Mining Technology
    Denis Kovtun
  • Energy consumption forecasting as a service
    Konstantin Danilov and Svetlana Maltseva
  • Prospects for the Application of Spatial and Visual Computing for Smart MRO in Aviation
    Polina Bortsova and Petr Panfilov
  • Integration of Distributed Ledger Technology and Modern Smart Grids: An Outlook
    Mikhail Komarov, Margarita Markova and Aleksandr Ometov
  • A fuzzy model for assessing the content’s quality impact on the growth of users on the TikTok social network
    Anton Nazarov and Dmitry Nazarov
  • Burn disease data analysis model in SAS UE
    Raissa K. Uskenbayeva, Abu A. Kuandykov, Akmaral Kuatbayeva, Aizhan Kassymova, Gulnar K. Kuatbayeva, Botagoz Zhussipbek
  • Development biometric IoT access control system for employees at the KazPost branches
    Raissa K. Uskenbayeva, Abu A. Kuandykov, Akmaral Alikhanovna Kuatbayeva, Aizhan Kassymova, Gulnar Kuatbayeva, Botagoz Zhussipbek and Zhanel Khamzina

Thursday, 2 September 2021

13:0014:45Session I: Information Systems Engineering
and Business Process Management
15:0016:15Session II: Enterprise Modeling, Engineering
and Architecture
16:3018:00Keynote Session: Prof. Ernie Davis

Session I: Information Systems Engineering and Business Process Management

Chair: Ulrich Frank

  • Team Resource Management Decisions in Software Development Projects
    Magne Jørgensen
  • DECENT: An Ontology for Decentralized Governance in the Renewable Energy Sector
    Fadime Kaya and Jaap Gordijn
  • Are individual mindfulness and stewardship climate success factors for digital transformation projects?
    Maik Dehnert and Bennet Santelmann
  • Business process model plasticity: Measuring the capacity to redesign prior to implementation
    George Tsakalidis, Kostas Vergidis and Efthimios Tambouris
  • Quantitative Deadlock Analysis in Petri Nets using Inconsistency Measures
    Elina Unruh, Patrick Delfmann and Matthias Thimm
  • Checklist-based Support of Knowledge Workers in Robotic Process Automation Projects
    Judith Wewerka and Manfred Reichert

Session II: Enterprise Modeling, Engineering and Architecture

Chair: Maria-Eugenia Iacob

  • Attributes relevant to antifragile organizations
    Edzo Botjes, Martin van den Berg, Bas van Gils and Hans Mulder
  • Collaborative discovery and enrichment of business process models using a semantification approach
    Yevheniya Derevyanko, Sérgio Guerreiro and Pedro Sousa
  • Application of Interorganizational Business Capability Maps in Different Forms of Horizontal Enterprise Architecture Collaboration
    Fatih Yilmaz and Florian Matthes
  • An Industry 4.0 Asset-Based Coordination Artifact for Production Systems Engineering
    Stefan Biffl, Juergen Musil, Angelika Musil, Kristof Meixner, Arndt Lüder, Felix Rinker, Danny Weyns and Dietmar Winkler

Keynote Session: Prof. Ernie Davis

Automating Commonsense Reasoning – Where Do We Stand?

Chair: Marco Montali

It is generally agreed that current AI systems are limited by their lack of commonsense knowledge and commonsense reasoning. However, there is no agreement on how to achieve those or even what they consist of. My talk will survey the state of the art. Why is common sense important for AI applications? What has been achieved? What remains challenging? What approaches have been taken, and what are their strengths and weaknesses?

Friday, 3 September 2021

FromToSession Title
11:1512:00The Future of E.M.E.A
13:0014:30Keynote Session: Prof. Cesar A. Hidalgo
14:4516:30Session III: Business Innovations and
Digital Transformation
16:4518:15Session IV: Artificial intelligence for
Business, and Data-Driven Business
Analytics and Applications
18:1518:45Best paper award announcement, CBI 2021
closing and CBI 2022 announcement

The Future of E.M.E.A

Chair: Henderik A. Proper

The fields of enterprise modeling, enterprise engineering, and enterprise architecture (EMEA) seem to be “under pressure”.  New enabling information technologies such as AI, Digital Twins, Block Chain, IoT, etc, appear to have a stronger interest and appreciation from funding sources. Specific concerns with high societal relevance and exposure, such as, compliance & regulation, optimization, and cyber security, also seem to draw away attention from the coherence, coordination and integration oriented perspectives that are core to the EMEA fields. Furthermore, the nature of the EMEA fields also makes it that they are, at an overall level, multi-disciplinary, involving many aspects, and integration, of computer & information sciences, management sciences, and social sciences. The latter also means that the EMEA fields spawn between the “worlds” of IEEE, ACM, and AIS. As a result, it looks as if the, already fragmented, EMEA fields increasingly lose ground, while also becoming increasingly fragmented. At the same time, it is not all gloom and doom. There is evidence, from industrial practice, that the coherence, coordination and integration oriented perspectives of EMEA is direly needed. Now more than ever.

The goal of this session is to kick-start a series of on-line discussions/webinars to discuss the future of the EMEA fields. This will include themes such as: future research agenda, formation of a stronger network, better communication/PR, dedicated special issues and journals, joint research proposals, etc. We also plan this series of discussions/webinars to “visit” future events such as EDOC, ER, EEWC, and PoEM. So, if you are active in the EMEA fields, and care about its future, then please join the discussion on:

Zoom channel:

Discord server:

Keynote Session: Prof. Cesar A. Hildago

The Design and Implementation of Data Distribution Systems

Chair: João Paulo A. Almeida

During the last couple of decades, the world saw numerous open data efforts that fell short of expectations. In this presentation, I will present the story of a long-term research effort, starting in academia and then moving into industry, focused on the design and delivery of several data distribution systems, including among others, the Observatory of Economic Complexity (, Data USA (, and Data Mexico ( I use these examples to illustrate the common technical, institutional, and organizational challenges involved in the creation of data distribution systems, and show how these systems are used today to derive insight from data.

Session III: Business Innovations and Digital Transformation

Chair: Elena Kornyshova

  • Accelerating the Transformation? The Impact of COVID-19 on the Digital Maturity of Retail Businesses
    Ann-Kristin Cordes and Niclas Musies
  • Requirements for Digital IT Consulting Services and their Provision through Digital Consulting Platforms – Results from a focus group study
    Meikel Bode, Maya Daneva and Marten van Sinderen
  • A Review of Digital Maturity Models from Adaptive Enterprise Architecture Perspective: Digital by Design
    Nujud Alsufyani and Asif Qumer Gill
  • Industrial Corporation’s Transformation into a Digital Platform Provider: A Case Study on Enablers
    Lara Riefle, Marcel Eisold and Carina Benz
  • How DevOps capabilities leverage firm competitive advantage: A systematic review of empirical evidence
    Olivia Plant, Jos van Hillegersberg and Adina Aldea
  • Governance and Communication of Algorithmic Decision Making: A Case Study on Public Sector
    Eric Jonk and Deniz Iren

Session IV: Artificial intelligence for Business, and Data-Driven Business Analytics and Applications

Chair: Wolfgang Maass

  • A Conceptual Framework for Applying Artificial Intelligence in Project Management
    Gunnar Auth, Jan Jöhnk and Dennis A. Wiecha
  • Improving Process Discovery Results by Filtering Out Outliers from Event Logs with Hidden Markov Models
    Zhenyu Zhang, Ryan Hildebrant, Fatemeh Asgarinejad, Nalini Venkatasubramanian and Shangping Ren
  • Improving the data management capability at a Dutch pension fund service provider
    Marco van der Winden, Bas Van Gils and Hans Weigand
  • “Ideation is Fine, but Execution is Key”: How Incumbent Companies Realize Data-Driven Business Models
    Hergen Eilert Lange, Paul Drews and Markus Höft
  • Conceptualizing Data Ecosystems for Industrial Food Production
    Calvin Rix, Hannah Stein, Qiang Chen, Jana Frank and Wolfgang Maass